Shipping policy
Last Updated: 10-09-2026
At Aroxsa Care, we aim to process and deliver your orders safely and efficiently.
Order Processing
Orders are generally processed within 3 business days after successful payment confirmation.
Orders placed on Sundays or public holidays may be processed on the next business day.
Delivery Time
Estimated delivery time:
2-4 business days
Delivery times may vary depending on your location and courier availability.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
You may also offer:
Free shipping on orders above ₹[AMOUNT].
Only include this if it is actually your policy.
Order Tracking
Once your order has been dispatched, you may receive tracking information through your registered email address or mobile number.
Delivery Delays
Although we work with our logistics partners to deliver orders within the estimated timeframe, delays may occasionally occur due to:
- Weather conditions
- Public holidays
- Courier delays
- Natural events
- Incorrect address information
- Remote delivery locations
- Other circumstances outside our control
Incorrect Address
Customers are responsible for providing a complete and accurate shipping address.
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for re-delivery.
Damaged Package
If your package appears damaged at the time of delivery, please document the condition of the package and contact our customer-care team as soon as possible.
For damaged or incorrect products, please provide photographs/videos where requested so that we can investigate the issue.
Contact
For shipping-related questions:
Email: aroxsacareofficial@gmail.com
Phone: 7007258887