Frequently Asked Questions

1. What is Aroxsa Care?

Aroxsa Care is a modern skincare brand focused on simple, purposeful skincare routines powered by carefully selected ingredients.

2. How do I choose the right products for my skin?

Start by identifying your main skin concern—such as dullness, uneven-looking skin, dryness, oiliness, or sun protection. You can also use our Build Your Routine guide to find a simple routine.

3. Can I use Aroxsa products every day?

Yes. Our products are designed for everyday skincare. Always follow the individual product directions and introduce active ingredients gradually if you're new to them.

4. What order should I use the products in?

For a simple routine:

AM: Face Wash → Glow Serum → Day & Night Cream → Sunscreen
PM: Face Wash → Glow Serum → Day & Night Cream

5. How often should I use sunscreen?

Apply sunscreen as the final step of your morning skincare routine before sun exposure. Reapply as directed on the product label, particularly during prolonged outdoor exposure.

6. Can I use the Glow Serum at night?

Yes. Apply a few drops to clean, dry skin after cleansing, followed by moisturizer.

7. Can I use the Day & Night Cream in both routines?

Yes. It is designed to be used as part of both your morning and evening skincare routine.

8. How long will it take to see results?

Skincare results vary from person to person. Consistent use of a suitable routine is important. Give your skin time and follow the recommended usage instructions.

9. Can I use these products if I have sensitive skin?

If your skin is sensitive, we recommend checking the ingredient list and performing a patch test before using a new product. Stop use if irritation occurs.

10. Do you offer Cash on Delivery?

[Add your confirmed COD policy here.]

11. How long does delivery take?

[Add your confirmed delivery timeline here, e.g. 3–7 business days.]

12. Can I track my order?

Yes. Once your order is dispatched, you'll receive tracking information through the contact details provided during checkout.

13. Can I return or exchange a product?

[Add your confirmed return/exchange policy here.]

14. Are Aroxsa Care products cruelty-free?

[Add only if this is confirmed by your brand/supplier documentation.]

15. Where can I contact Aroxsa Care?

For questions about products, orders, or your skincare routine, contact us through our Contact Us page or the customer-support details provided on our website.